Please read these Terms & Conditions carefully before using hay sport. We've written everything in plain language to keep things clear and straightforward.
A quick overview of hay sport's most important terms and conditions.
By using the hay sport (haysport.net) website and app, you are considered to have agreed to these Terms and Conditions. Please read this document in full before accessing the site.
Hay sport is an internationally licensed online betting platform operated specifically for users in Bangladesh. Use of our services is subject to these Terms & Conditions. If anything is unclear, please reach out to our support team.
Hay sport reserves the right to update these Terms & Conditions at any time. Members will be notified via email or through the platform. Continued use of the site after any changes constitutes acceptance of the updated terms.
These Terms & Conditions apply in conjunction with the hay sport Privacy Policy and Responsible Gaming Policy.
To open an account with hay sport, you must meet the following requirements:
You are solely responsible for keeping your username and password confidential. Do not allow anyone else to access your hay sport account. If you suspect a security breach, contact our support team immediately.
Hay sport will never ask for your password via email or phone. If anyone requests your password, treat it as a fraudulent attempt and report it to us immediately.
If an account is opened using false information or multiple accounts are created, hay sport reserves the right to forfeit all balances and permanently close the account.
Hay sport complies with international anti-money laundering regulations. Identity verification is mandatory for withdrawals above a certain amount and for claiming bonuses.
Submitted documents are typically verified within 24–48 hours. A confirmation email will be sent once verification is complete. hay sport may request additional documents at any time if deemed necessary.
Withdrawal requests cannot be processed until KYC verification is complete. Please upload clear, legible images to speed up the process.
Hay sport supports the most popular payment methods in Bangladesh. The following rules apply to all deposits and withdrawals:
| Subject | Deposit | Withdrawal |
|---|---|---|
| Minimum amount | ৳500 | ৳1,000 |
| Maximum amount (daily) | ৳2,00,000 | ৳1,00,000 |
| Processing Time | Instant | 1–3 hours |
| Supported methods | BKash, Nagad, Rocket | BKash, Nagad, Rocket |
| Fee | Free | Free |
Transactions made using another person's bank account or mobile number will be voided, and the account may be subject to investigation.
The following rules apply to all bets placed on hay sport. Betting in accordance with these Terms & Conditions ensures a fair and secure experience for everyone.
Hay sport determines match outcomes using verified third-party data feeds. In the event of a disputed result, hay sport's decision is final. Any complaints regarding results must be submitted to support within 72 hours.
Hay sport sets maximum payout limits for various events and betting markets. These limits are clearly displayed next to each market on the betting page.
Hay sport regularly offers bonuses and promotions. Each bonus comes with its own terms, which you should read before claiming.
| Bonus Type | Wagering | Duration | Maximum Withdrawal |
|---|---|---|---|
| Welcome Bonus | ×30 | 30 days | ৳10,000 |
| Reload Bonus | ×25 | 15 days | ৳5,000 |
| Cashback | ×1 | 7 days | ৳3,000 |
| Free Bet | ×20 | 7 days | ৳2,000 |
hay sport reserves the right to modify, suspend, or cancel any bonus program at any time. Full terms for each bonus can be found on the relevant promotions page.
Hay sport believes betting should be a form of entertainment — not a source of income. That's why responsible gaming is at the core of everything we do.
If you need help, contact our support team or visit our Responsible Gaming Page View.
The following activities are strictly prohibited on hay sport. Violating these Terms & Conditions may result in permanent account closure:
| Activity | Status |
|---|---|
| Creating Multiple Accounts | Prohibited |
| Match-fixing related betting | Prohibited |
| Bonus System Abuse | Prohibited |
| Money Laundering | Prohibited |
| Use of Automated Software | Prohibited |
| Using another person's account | Prohibited |
| Use of Legitimate Betting Strategies | Approved |
| Login from Multiple Devices | Approved |
If hay sport detects suspicious activity, it may suspend the account and launch an investigation without prior notice. If irregularities are confirmed, all balances will be forfeited.
Hay sport reserves the right to close or suspend accounts in the following circumstances:
If you wish to close your hay sport account, please contact the support team. Any pending withdrawals will be processed before the account is closed, and any bonus balance will be forfeited.
hay sport may charge a monthly maintenance fee on inactive accounts. To reactivate your account, please contact support.
Hay sport may update these Terms & Conditions at any time. For significant changes, members will be notified via email or platform notification at least 7 days in advance.
Continued use of hay sport after any changes takes effect means you have accepted the updated Terms and Conditions. We recommend checking this page regularly.
If you have any questions or concerns about our Terms & Conditions, please get in touch:
For general enquiries, please visit our FAQ page Check there — you'll find answers to most questions.